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FAQ
Q
Do you offer better price for repair businesses?

The price on our site is already the best price for repair businesses. We have been in the industry for more than 13 years, and have abundant products and supply chain resources, so our products and prices for repair businesses are really competitive! Prices on our website will also be adjusted as industry prices change.

Q
How do I get your coupons?

It is very easy to get our coupons after you registered as our member. Once you create your account, you can get our new customer coupons and corresponding coupons for promotions in the future.

Q
Do your commodity prices include tax? Do I need to pay other taxes?

The commodity prices on BIZBEE is only the prices of goods and don't include any taxes and freight. According to the regulation of local customs, you may need to Pay the tax. The civil parcel whose weight is less than 20kg is duty free according to the customs convention around the world. You can check the local customs provisions for details.

Q
What is the difference between your screens of different quality?

Please click here for a detailed screen quality introduction.

Q
Can I change my shipping address and logistics channel after order submission?

As long as your goods haven’t been shipped, you can contact our customer service for modification. If your goods have been shipped, it is unlikely that the address or logistics channel can be changed.

Q
How long will it take to receive my order?

We have been committed to providing our customers with faster delivery service. Currently customers in Europe are expected to receive the goods within 2 ~ 5 days, and customers in other regions are expected to receive the goods within 3 ~ 7 days. We are also trying our best to build more overseas channels to improve the timeliness of logistics for you.

Q
What is BIZBEE's warranty?

Please click here to view our warranty policy.


Q
What is your return/RMA process?

Please click here to view our return/RMA process.


Q
What should I do if I want to ask more detailed questions?

You can login in your account and contact your account manager directly. Registered customers will be assigned the corresponding account manager, or you can directly call the company phone and mobile number in contact us.

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